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Activating and using the BenefitsWorkshop Debit Card
You may use the Debit Card if all of the following conditions are met:
Do not use the card for non-covered expenses. For example, if you go to the grocery store to
pick up a prescription and get a galon of milk, you may use the Debit Card for the cost of the
prescription, but you should use another payment method for the milk.
Participating providers include but are not limited to:
The provider must be a member of the MasterCard network. Make sure your benefit plan covers
the expense before using the card. For example, some employers allow the card to be used for medical
expenses but not vision or dental expenses.
The Internal Revenue Service requires that certain of your expenses be documented. Some expenses do
not require documentation under certain conditions.
Certain expenses can be processed without further action on your part. These include copayments
paid at a doctor or pharmacy that are required by your employer's medical plan. All other expenses
must be documented with a receipt, bill, or statement from an insurance plan showing the name of
the provider, the date of service, the nature of the service, and the amount of the expense.
You must go to your employer's BenefitsWorkshop web page to obtain a Documentation
Form. Click here for assistance in finding your employer's web page.
Credit/debit card slips by themselves are not acceptable. The documentation should be mailed or
faxed to the BenefitsWorkshop within 72 hours of the date you incurred the expense.
Failure to provide adequate documentation in a timely manner could result in the suspension of your
account, the deduction of the ineligible amount from your account, and other actions as the
BenefitsWorkshop and your employer deem appropriate.
You may obtain balance and other account information by:
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